Airport Transfers: Sydney, Melbourne, Perth, Brisbane, Canberra, Adelaide

Payment for Bookings:
Payment by credit card is required at the time of booking.
Credit card details may be given via our secure online enquiries page - click on tab above. As per industry practice a 10% surcharge applies to credit card payments.

Quotes:
Quotes which are not accepted within 48 hours will lapse.

No Show
If a passenger is not present or fails to arrive at the pick up location, the full amount will be charged in addition to excess waiting time, if any.

Refund Policy:
24 hours notice of cancellation is required for a full refund, exept for Weddings and Tours (see below).

Soiling or Damage to Vehicle:
Passengers are responsible for any damage or soiling they cause to the interior and or exterior of the hired vehicle whilst on hire to them, and will be charged accordingly for any cleaning time, repairs and detailing required to restore the vehicle to its condition at the commencement of the hiring.

Alcohol & Food:
Alcohol or food may not be consumed in the vehicle.

Peak Demand:
For bookings for Public holidays and times of peak demand premium rates will apply.

Weddings & Tours:
A non refundable booking fee of 50% of the total cost will be required on the day of booking. The balance payable will be required no later than 1 month prior to the wedding or tour date.

Additional Charges: 

• A $3 parking surcharge applies to all airport pickups.
• Pickups from the International Terminal attract a surcharge of $10
• Extra pick up and drop off points en route attract a surcharge of $5 each.
• Additional waiting time is charged at 25% of the applicable hourly rate for each 15 min or part thereof.

Amendments to Terms and Conditions:
We reserve the right to amend our Terms and Conditions. Amended terms and conditions will appear on our website as they are made.